Small Business Answering Service
Small businesses can project a big presence with the help of a live telephone answering service. Open 24 hours a day, 7 days a week, during business hours and after business hours, on weekends and holidays, a live call answering service like Answering Innovations will deliver small businesses a higher level of availability to their customers. This improves the image and brand of a business by never letting a customer’s valuable call go to voicemail and boosts the bottom line by ensuring your business never misses out on a potential lead or sale—even when you can’t answer the phone.
With a 24x7 live telephone answering service you will:
- Never miss another call
- Impress customers with 24x7 availability
- Build a professional image
- Maximize sales
"An answering service is the ideal way to ensure scalability without denting the budget as your small business expands."
A small business owner is no stranger to wearing many hats. Although a successful small business owner can juggle a lot of jobs at once, odds are you aren’t available to answer the phone every second of every day. Even if you paid a personal secretary salary and benefits to answer all your calls during the day, how many opportunities to grow your small business would you miss when customers called after business hours? At Answering Innovations, professional answering service operators are always available to greet your customers as an extension of your office. Whether you need Answering Innovations to answer your calls full time or just after hours, we can help.
When You Can’t Pick Up—Let Us Answer!
Answering Innovations offers a variety of answering services for hundreds of small businesses in a variety of industries. The core of our answering service is live answering and messaging taking. When your customers call, one of our experienced answering service operators will promptly answer them with your personalized greeting, take a message following a customizable script, and, if protocol dictates, dispatch a message to you any way you want it delivered. Text messages can be sent to your smartphone, cell phone, pager, or email; live calls can be transferred straight to your cell or home phone.
Beyond the basics, Answering Innovations offers a range of advanced and customizable answering service and call center solutions to meet any of your small business needs. Supplement live telephone answering with our automated Interactive Voice Response (IVR) services. Our answering service can also do surveys, manage scheduling, verify client information, follow up on calls, or manage any number of tasks for which your staff doesn’t have the time. We also offer class and seminar registration services. We support your customers so you don’t have to.
Customized Answering Services for Your Small Business
Whether you need our answering service to handle your order entry, be your front line in customer service or technical support, respond to your emails, or serve you some other way, Answering Innovations is The Perfect Answer for your small business. We can customize a solution to fit any business need.