Nationwide Telephone Answering Service
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Live Telephone Answering Service

Answer your customers 24/7 every day.

Answering Services

Answering Innovations offers a wide variety of answering services, each of which can be customized to meet your needs.

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Industries

Answering Service for Funeral Homes, Plumbers, Lawyers, HVAC, Healthcare, Property Management, Small Businesses & more.

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Plans & Pricing

A team of live answering service agents available 24/7 for your business.

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Services - Virtual Receptionist Service

Virtual Receptionist Service

24/7 Live Telephone Answering Service

A virtual receptionist performs the same tasks as a traditional secretary or receptionist, such as answering your phones, patching calls, and taking messages on your behalf. However, unlike with a secretary, you will not have to pay an answering service's virtual receptionist salary, benefits, or any of the many costs associated with an additional employee.

Keep Costs Down

According to salary.com, a receptionist earns a median salary of $2,502 per month and $30,025 per year—a cost to you not including benefits or payroll taxes. Our 24/7 live virtual receptionist service costs a fraction of this amount; moreover, our virtual receptionists are always available, so you never have to worry about missing calls when your receptionist goes out to lunch—or after business hours, on weekends, or on holidays. No matter when your customers call, our virtual receptionist service operators are always ready to answer your phone.

Save Time, Save Money

A virtual receptionist service can filter telephone calls and messages based on a customized protocol you define. Instead of wasting time on calls that can wait, let a virtual receptionist service screen and prioritize phone calls for you. In this way, our virtual receptionist services have been known to increase business efficiency and let business owners and staff focus on what matters most. You tell us which messages you need to receive and which customers our virtual receptionists should patch immediately. Leave the detail work to us!

Be Flexible

Whether you are in the office or on the go, count on virtual receptionists at our award-winning virtual receptionist service to hold down the fort. Virtual receptionists at our answering service will act as an extension of your business at all times every day affording you the freedom to leave the office and the peace of mind knowing every customer call will be answered promptly and with the utmost professionalism.

Key Benefits of a Virtual Receptionist Service
Why choose a virtual receptionist service for your business?
Never Miss Another Call:
Our virtual receptionists are available to answer telephone calls for your business 24x7x365. Whether you need call handling assistance during peak call volume hours, after business hours, or around the clock—when you can’t answer the phone, we will answer for you.
Reduce Staffing Costs:
A virtual receptionist costs a fraction of an in-house receptionist; however, unlike your typical receptionist, our virtual receptionists are always available, can handle a sudden influx in call volume with ease, and will scale seamlessly with you as your business grows. Don’t pay salary and benefits—over $30,000 per employee—to hire traditional receptionists. Choose the cost-effective solution that is always available.
Increase sales:
A virtual receptionist service will increase sales for your business in many ways. Open for business 24x7, on weekdays, weekends, and holidays, your business will never miss another call allowing you to capitalize on every sales opportunity. Virtual receptionists managing order entry can up-sell and cross-sell your products and services, boosting revenue per customer interaction. Providing premium customer support will strengthen your brand and promote customer retention.
Build your brand:
Answering Innovations' virtual receptionists will become the virtual front office for your business, answering customers’ calls promptly with your personalized business greeting. Our virtual receptionists will act as a seamless extension of your office every hour of every day. By answering every call with a live virtual receptionist in a consistently professional manner, your business will project a winning image to your customers that will strengthen your brand.


Services

24/7 Live Telephone Answering Service by Virtual Receptionists
24/7 Live Virtual Receptionist Service

Never miss another call and always make a great first impression on your customers with experienced virtual receptionists answering telephone calls for your business.

Virtual Receptionists answer calls after hours, on weekends, and on holidays.
After Hours - Overflow - Weekend - Holiday

Are you missing calls and sales after hours, on weekends, or on holidays? With a live 24/7 virtual receptionist service, your business hours are extended and your customers’ calls are always answered.

Virtual receptionist services include order taking managment to maximize your business sales
Order Taking Management for Your Business

Increase your e-commerce sales by utilizing Answering Innovations’ virtual receptionists. Virtual assistants can process orders through your web-based shopping cart or via an electronic order form. They will guide customers through the order taking process offering assistance as needed.

Virtual receptionists take messages and dispatch them based on your protocol
Message Taking & Dispatching

Virtual receptionists will take a message for every call received. Urgent calls can be dispatched to your business' on-call staff based on your customized protocol. An email management report summarizing all calls taken can be emailed daily free of charge.

Our telephone answering service will take your calls and send you pre-qualified leads tailor made for your salespeople.
Lead Generation and Qualification

Let virtual receptionists answer your calls to qualify and generate leads for your business. Utilizing customized scripts, virtual receptionists can determine which leads are pre-qualified and sales ready so your business can focus on closing leads, improving conversion rates, and making money.

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