Answering Innovations

Plans & Pricing

Transparent, flexible options. Pick the bundle that fits your call volume. If your calls last longer than 5 minutes, inquire about our call center pricing.

Essentials

Just the basics

0 min

$49 /mo

+$1.35/min overage

  • 24/7 live answering
  • Basic message delivery via email/SMS
  • Simple scripting & message intake (company, name, phone, email, message)
  • Texting with Confirmation
Get Started

Gold

For light call volumes

100 min

$159 /mo

+$1.30/min overage

  • Everything in Essentials
  • Basic on-call scheduling
  • Advanced scripting & intake
  • Patching-eligible
Choose Gold

Platinum

Popular with small businesses

250 min

$329 /mo

+$1.28/min overage

  • Everything in Gold
Choose Platinum

Diamond

For high volume teams

500 min

$639 /mo

+$1.28/min overage

  • Everything in Platinum
Choose Diamond

Higher plans?

Yes, higher plans are available. Call (800) 777-1564 or request our volume rates.

Every answering service plan includes:

  • 24/7 live answering service coverage
  • Free 800 call forwarding number (Continental U.S. only)
  • Free 800 check-in number
  • Free message delivery via email or text messaging
  • Free text messaging with confirmation
  • Free premium access to IT support for standard reports

Optional features: Auto Attendant, Fax Reports, Interactive Voice Response (IVR), Secure Messages app or web portal. ($6/device per billing cycle).

Inbound Call Center Service Packages Starting at $500/mo

Need dedicated agents for customer service, technical support, or order taking—especially for long or complex calls? Our call center services start at $500/mo. For a customized quote, please contact us or call (800) 777-1564.

Emergency Elevator Phone Monitoring Rates

Emergency elevator phone monitoring starts at $100 per month per phone. For more details, contact us.